To place an order for any of the products on www.jainsonslightsonline.com . The user needs to select the products from the store page & add the desired product to the cart.
After adding the product to the cart, the customer needs to proceed to checkout to complete the ordering process—the checkout button is on the top right corner with a cart icon in it.
To proceed, the user needs to provide their details like name, email, mobile number, & address. We suggest registering an account so you can track your order better.
To notify us about anything about the order or if you need a GST invoice, you need to mention it in the comment section so our team can follow it accordingly.
After providing the details, the user completes the payment for the order.
Once the payment is made, the user comes to an order success page to do your account and review your order.
After placing the order, you will get confirmation of the order on your email, SMS and whats app. You will receive an order id to track your order from the track your order section. You will also get a confirmation email regarding the payment you have made and your payment receipt in your email.
Once your order is packed and ready for shipment, we will arrange a pick up from our shipping partner. Once the material is picked up, you will also receive tracking no to track your order.
If there is an unforeseen delay in your shipment, you can raise a support ticket with our shipping partner and our team also, after which we will try to accelerate the matter and expedite your shipment to you.
Any time you face any problem, please get in touch with us to offer you telephonic support while placing the order.
If you receive an email reminder to complete your payment while you have already successfully made the payment and your order is already generated in our system, ignore that email.
If you need any alteration or support after placing the order, please raise a ticket in our support centre so our team can do the needful.
Still left with any questions, try our FAQ section