We have a Unique E-commerce Model as we aim to create largest lighting platform for our customers. Our focus is to make you available with maximum Lighting products for your choice and convenience. Thus we cannot make sure every item listed on the website is available in stock all the time.
Hence after receiving your order we first check for availability of the material. Our Team will what’s app and call you to update you about your Order. We will try to ship your order within 2-3 days. If by any chance your Order is not available we would inform you and offer you any substitute product. Or if you wish to cancel your order we can refund your money.
Their are some other reason due to which we may not accept your order
- Loose piece quantity less than master box may not be available of some non regular items.
- If you need urgently and the products may take time to arrange
- Some items like Led batten break in transit if send single piece so we will require MOQ. of 4 pieces for tube batten.
Also note that the prices product details and other details on the website we upload to the best of our knowledge and with true intentions to be correct. But these details some time can be incorrect and may change without further notice to us from the company.
Thus once order is received to us and we start processing the order and we find the prices have been recently updated or their is a error in details on the website we may update you the same. You will have a option to accept the new price/details or cancel the order.
we reserve all the rights in this matter.